E-IB Integration Broker - Losing Connection After 5 Minutes (Doc ID 2007867.1)

Last updated on FEBRUARY 02, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

Integration Broker appearing to disconnect after 5 minutes when we are running an application engine. Integration Broker is running on AIX server, 6.1, and Gateway is configured on Windows Server 2008 box using the delivered WebLogic.

No errors in the app server logs when this fails.
Errors in errorin the Weblogic log:

HttpTargetConnector:ExternalSystemContactException Error reading from server
PeoplesoftListeningConnector: GeneralFrameworkException
IOException: The host couldn't be resolved.

java.io.IOException: Error reading from server
at psft.pt8.pshttp.https.HttpsURLConnection.getInputStream(HttpsURLConnection.java:647)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:373)
at psft.pt8.pshttp.PSHttp.getResponseCode(PSHttp.java:379)
at com.peoplesoft.pt.integrationgateway.targetconnector.HttpTargetConnector.send(HttpTargetConnector.java:764)
at com.peoplesoft.pt.integrationgateway.service.BasicConnectorInvocator.execute(BasicConnectorInvocator.java:131)
at com.peoplesoft.pt.integrationgateway.framework.GatewayManager.invokeService(GatewayManager.java:147)
at com.peoplesoft.pt.integrationgateway.framework.GatewayManager.connect(GatewayManager.java:189)
at com.peoplesoft.pt.integrationgateway.listeningconnector.PeopleSoftListeningConnector.doPost(PeopleSoftListeningConnector.java:182)

This error consistently comes up if the process runs more than 5 minutes. The node having the issues Pings fine before and after the job runs.

The gateway is setup as local gateway and the Tools release is 8.52.08. The Gateway url is running on weblogic and is WebLogic Server 10.3.4.0 which is delivered with Tools 8.52.08 release.

Cause

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