Request the Functionality To Reprocess Snapshot/Open Enrollment To Change The Event Date (Doc ID 2030691.1)

Last updated on JULY 10, 2015

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The application does not currently provide a method to reprocess a Snapshot/Open Enrollment to set a different Event Date after a Snapshot/Open Enrollment has been initially processed/Scheduled.  

If the business finds a different event date is needed because of unforeseen circumstances, it would be very helpful to have a way to do this. Reprocessing back to "Schedule" is not possible as it generates an error since employees have already been scheduled.  

Cause

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