If a Benefits Life Event is Cancelled, All BAS_PARTIC Rows for the Same Date for All Events Are Deleted (Doc ID 2039162.1)

Last updated on JULY 27, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If an employee starts a Life Event for an event date for which they already have one or more events and the administrator cancels the Life Event, all of the BAS_PARTIC records for all events with that date for that employee are deleted.

STEPS
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1. Employee creates a Life event for the same Event Date as an existing event (Navigation: Self Service > Benefits > Life Events).
2. Benefits administrator cancels the Life Event instance (Navigation: Benefits > Manage Life Event Instance).

Cause

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