If a Benefits Life Event is Cancelled, All BAS_PARTIC Rows for the Same Date for All Events Are Deleted
(Doc ID 2039162.1)
Last updated on NOVEMBER 09, 2023
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
If an employee starts a Life Event for an event date for which they already have one or more events and the administrator cancels the Life Event, all of the BAS_PARTIC records for all events with that date for that employee are deleted.
STEPS
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1. Employee creates a Life event for the same Event Date as an existing event (Navigation: Self Service > Benefits > Life Events).
2. Benefits administrator cancels the Life Event instance (Navigation: Benefits > Manage Life Event Instance).
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |