Incremental User Photo Sync from HCM 9.2 to ELM 9.2 (Doc ID 2052342.1)

Last updated on SEPTEMBER 11, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Changing the identification photo in HR side is not getting updated in ELM side for incremental Sync only.

The Photo should be updated correctly in ELM side.LM_LD_ASYNC process should go to success with out logging any error message.

STEPS

The issue can be reproduced at will with the following steps:
1. Make sure USER_PHOTO_SYNC is up and running in both ELM and HCM
2. In HR Go to Workforce Admin > personal Info > citizenship> Identification data-- Employee photo
3.Change/Add a photo
4.Go To ELM Run LM_LD_ASYNC (Asynchronous Process)
5.Check the log

Employee photo is not in sync between HR and ELM.

Cause

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