Cannot View a Requisition Header Attachment from the Approver's Worklist
(Doc ID 2066278.1)
Last updated on MARCH 13, 2023
Applies to:
PeopleSoft Enterprise SCM Services Procurement - Version 9.1 to 9.2 [Release 9]PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
Symptoms
The requisition header attachment cannot be seen from the Approver's worklist.
Steps to Reproduce the Issue:
1. Installation Options - No Commitment Control defined (Navigation: Set Up Financials/Supply Chain> Install> Installation Options > Products link)
2. BU setup - Workflow Approval Required = Enabled
3. Approval process setup - Approval process setup is defined with multiple stages at header and line level (navigation Enterprise Components> Approvals> Approvals> Approval Process Setup) for ePro Admin
4. User profile - Make sure the approver flag is selected and had the right value added. (navigation PeopleTools> Security> User Profiles> User Profiles).
5. Add multi comments
Navigation eProcurement > Administer Procurement > Maintain System Users and Roles > eProcurement Role Action > Action Name: MULTI_COMMENTS
Roles:
ADMINISTRATOR
ePro Admin
6. Login as VP1 - Create an ePro requisition with multiple comments with attachments (Navigation eProcurement > Requisition). Press and < Review and Submit >
7. Login as VP4 and check the header of the requisition (Navigation eProcurement > Requisition)
There is no possibility to review the requisition comments, even it is used the MULTI_COMMENTS action linked to the ePro Admin role.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |