Cannot View a Requisition Header Attachment from the Approver's Worklist (Doc ID 2066278.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Services Procurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Requisition Header Attachment cannot be seen from the Approver's worklist.

Setup Steps:

1. Installation Options - No Commitment Control defined (Navigation: Set Up Financials/Supply Chain> Install> Installation Options > Products link)

2. BU setup - Workflow Approval Required = Enabled

3. Approval process setup - Approval process setup is defined with multiple stages at header and line level (navigation Enterprise Components> Approvals> Approvals> Approval Process Setup) for ePro Admin

4. User profile - Make sure the approver flag is selected and had the right value added. (navigation PeopleTools> Security> User Profiles> User Profiles).

5. Add multi comments

eProcurement > Administer Procurement > Maintain System Users and Roles > eProcurement Role Action > Action Name: MULTI_COMMENTS

Roles:
ADMINISTRATOR
ePro Admin



Steps to recreate the issue:
1. Login as VP1 - Create an ePro requisition with multiple comments with attachments.

Press and < Review and Submit >

2. Login as VP4 and check the header of the requisition

There is no possibility to review the requisition comments, even it is used the MULTI_COMMENTS action linked to the ePro Admin role.



Cause

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