EMM: Work Order Workbench Does Not Allow Cancellation Of Work Orders (Doc ID 2066448.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Goal

When trying to change the status to ‘cancel’ on the Work Order Workbench, it displays an error message stating that "A Task cannot be changed to status 'Cancelled' from the Workbench".  

Steps to replicate:

1. Create a Work Order.
2. Open the Work Order Workbench.
3. Select the Work Order ID and click on search.
4. Change the status to ‘Cancel’. The system will display the message "A Task cannot be changed to status 'Cancelled' from the Workbench".  

 

Solution

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