EBI9.1+: Billing Finalization Process Finalizes The Invoice For Inactive Customer

(Doc ID 2067229.1)

Last updated on NOVEMBER 28, 2016

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Billing Finalization/Proforma

ACTUAL BEHAVIOR
---------------

Billing finalization process finalizes the bill For inactive customer. 



EXPECTED BEHAVIOR
-----------------------

Invoices should not be Finalized when the Customer is inactive. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a Consolidated Header. Navigation: Main Menu, Billing, Maintain Bills, Create Consolidated Header.
  2. Create 2 Standard Bills. Navigation: Main Menu, Billing, Maintain Bills, Standard Billing.
  3. Attach Standard Invoices to the Consolidated Header and Change the Bill status to RDY.
  4. Inactivate the Customer. Navigation: Main Menu, Customers, Customer Information, General Information, General Info Tab. Change status to "Inactive".
  5. Run the Pre-process & Finalization Process (BIIVC000). Navigation: Billing, Maintain Bills, Attach and Detach Bills.
  6. The Bill got processed without any error and the Bill status changed to "INV".

 

Cause

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