EBI9.1+: Billing Finalization Process Finalizes The Invoice For Inactive Customer (Doc ID 2067229.1)

Last updated on JANUARY 03, 2023

Applies to:

Symptoms

On : 9.1 version, Billing Finalization/Proforma

ACTUAL BEHAVIOR
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Billing finalization process finalizes the bill For inactive customer. 

EXPECTED BEHAVIOR
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Invoices should not be Finalized when the Customer is inactive. 

STEPS
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The issue can be reproduced at will with the following steps:

1. Create a Consolidated Header. Navigation: Main Menu, Billing, Maintain Bills, Create Consolidated Header.
2. Create 2 Standard Bills. Navigation: Main Menu, Billing, Maintain Bills, Standard Billing.
3. Attach Standard Invoices to the Consolidated Header and Change the Bill status to RDY.
4. Inactivate the Customer. Navigation: Main Menu, Customers, Customer Information, General Information, General Info Tab. Change status to "Inactive".
5. Run the Pre-process & Finalization Process (BIIVC000). Navigation: Billing, Maintain Bills, Attach and Detach Bills.
6. The Bill got processed without any error and the Bill status changed to "INV".

Changes

Cause

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