EBI9.1+: Billing Finalization Process Finalizes The Invoice For Inactive Customer
(Doc ID 2067229.1)
Last updated on JANUARY 03, 2023
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.1 version, Billing Finalization/Proforma
ACTUAL BEHAVIOR
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Billing finalization process finalizes the bill For inactive customer.
EXPECTED BEHAVIOR
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Invoices should not be Finalized when the Customer is inactive.
STEPS
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The issue can be reproduced at will with the following steps:
- Create a Consolidated Header. Navigation: Main Menu, Billing, Maintain Bills, Create Consolidated Header.
- Create 2 Standard Bills. Navigation: Main Menu, Billing, Maintain Bills, Standard Billing.
- Attach Standard Invoices to the Consolidated Header and Change the Bill status to RDY.
- Inactivate the Customer. Navigation: Main Menu, Customers, Customer Information, General Information, General Info Tab. Change status to "Inactive".
- Run the Pre-process & Finalization Process (BIIVC000). Navigation: Billing, Maintain Bills, Attach and Detach Bills.
- The Bill got processed without any error and the Bill status changed to "INV".
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |