EAP: Check Printer Error - PDF Error 127: Unsupported Encryption Option
(Doc ID 2071229.1)
Last updated on JUNE 09, 2023
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Manual Check are not printing. The printer prints out an error message.
PRINTER ERROR:
“PDF Error 127: Unsupported encryption option”
STEPS:
1. Add Voucher > System Check Payment Method
2. Process through Pay Cycle > Payment Selection then Creation
3. Approve then click Process button for Print Checks
4. APY2021X1 shows Success in Process Monitor
Cause
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In this Document
Symptoms |
Cause |
Solution |