EAP: Mass Payment Cancellation Page Times Out After Clicking Run (Doc ID 2081979.1)

Last updated on MARCH 18, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On the mass payment cancellation process, after selecting the payments to cancel and clicking on "Run" the system times out, even if there are only 50 payments to cancel.
 

STEPS

1. Navigate to Accounts Payable > Payments > Cancel/Void Payments > Mass Payment Cancellation
2. Select Mass Operation Do not reissue/Close Liability - Date range
3. Click on Run

Cause

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