My Oracle Support Banner

E-PIA: CORS Causes Blank Page to Show in Chrome and Safari (Doc ID 2083586.1)

Last updated on MAY 29, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
After upgrading to PT 8.54.16, Users see blank page after entering user credentials on the login page only when using Chrome browser.   This issue also occurs when processing electronic payments and returning from the vendor to an iScript the confirmation page. 

EXPECTED BEHAVIOR
-----------------------
The user should be able to see the PeopleSoft homepage after logging in regardless of which browser they are using.  They should also be able to process electronic payments through 3rd party without having any issue.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.