E-PIA: CORS Causes Blank Page to Show in Chrome and Safari (Doc ID 2083586.1)

Last updated on DECEMBER 20, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After upgrading to PT 8.54.16, Users see blank page after entering user credentials on the login page only when using Chrome browser.   This issue also occurs when processing electronic payments and returning from the vendor to an iScript the confirmation page. 

EXPECTED BEHAVIOR
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The user should be able to see the PeopleSoft homepage after logging in regardless of which browser they are using.  They should also be able to process electronic payments through 3rd party without having any issue.

Cause

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