FLUID : Guided Self Service - Fluid Approval Status Monitor Does Not allow pop up approver detail (Doc ID 2092968.1)

Last updated on JUNE 04, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM eProfile - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 , eProfile Manager Desktop

ACTUAL BEHAVIOR
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On submitting a Transfer employee transaction, the Transfer Approval Chain in displayed. The Approver is displayed as a link and the popup does not appear on clicking on it.

EXPECTED BEHAVIOR
-----------------------
The Approver link should be enabled and popup should appear.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a transfer employee transaction
2. Click on the Approver link in Transfer Approval Chain
3. Approver details popup does not appear

Cause

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