When Open Enrollment Event Is Reprocessed, Vacation Buy Goal Balance Is Reset
(Doc ID 2099414.1)
Last updated on NOVEMBER 09, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an employee has elected Vacation Buy during Open Enrollment and Open Enrollment is reprocessed, the Goal Balance is reset to 0 after the reprocessing even if paycheck(s) have been issued with the deduction taken.
STEPS
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1. Reprocess the Open Enrollment event for an employee who elected Vacation Buy after the first payroll of the new year is completed (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).
Cause
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In this Document
Symptoms |
Cause |
Solution |