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When Open Enrollment Event Is Reprocessed, Vacation Buy Goal Balance Is Reset (Doc ID 2099414.1)

Last updated on NOVEMBER 09, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee has elected Vacation Buy during Open Enrollment and Open Enrollment is reprocessed, the Goal Balance is reset to 0 after the reprocessing even if paycheck(s) have been issued with the deduction taken.

STEPS
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1. Reprocess the Open Enrollment event for an employee who elected Vacation Buy after the first payroll of the new year is completed (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).


Cause

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In this Document
Symptoms
Cause
Solution


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