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What to check for if all new Custom Objects are Missing (Deleted) After CRM 9.1 to 9.2 Upgrade (Doc ID 2104136.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.

Goal

Customer used the template to convert their CRM 9.1 to 9.2. After the CA processing was complete, all totally custom objects (e.g., queries, AE programs, etc) were missing from the upgraded database.

Solution

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In this Document
Goal
Solution
References


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