E-PerfMon: Receiving " JOLT_CAT:1043 ERROR tpacall() call failed, tperrno = 6" in Tuxedo Log Files (Doc ID 2110019.1)

Last updated on JULY 26, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

When the Performance Monitor is not enabled, TUXLOG.MMDDYY log file is filled up with the bellow error message:          

JOLT_CAT:1043 ERROR tpacall() call failed, tperrno = 6

The error JOLT_CAT:1043 is a generic error generated by Tuxedo run-time when particular tuxedo service is not available on the application server.

In order to identify this service, please follow the bellow steps:

1. Using psadmin option "Configure this domain" - "Edit environment settings" , add variable TMULOGUSINGSERVICENAME with value Y and save it.

2. Reconfigure the Domain.

3. Boot the Domain.

4. Use psadmin and go to option 5) 'Tuxedo Command Line' for this Domain. At the prompt enter:

> changetrace on
> q

Enabling Tuxedo trace will help you to find the service that is sending the error message:            

JOLT_CAT:1301: "ERROR: tpacall() call for service PpmDataSvc failed, tperrno = 6




Changes

This is explained in the following bug: Bug 22610141 - DOCBUG: PERFORMANCE MONITOR IS DISABLED ON A NEW PEOPLESOFT INSTALLATION

Cause

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