Display_Name Not Populated In Manage Hires After Creating A Template Based Hire (Doc ID 2110158.1)

Last updated on JULY 29, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, PeopleCode

ACTUAL BEHAVIOR
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In PUM Image 13, Display name is not displayed in the Manage Hires - Personal Data page. On clicking the "Edit Name" button, the page displays the Display name. But this issue does not occur in HCM 9.2 PUM Images 12 and 14.

EXPECTED BEHAVIOR
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In PUM Image 13, the Display name in Manage Hires should be displayed similar to how it works in PUM Images 12 and 14.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a hire using the Smart HR Transaction template
2. In Manage Hires page, select the new transaction
3. Click on Personal Data link
4. Display Name is not displayed. Click on Edit name link and close that dialog box, then the name is populated.

BUSINESS IMPACT
-----------------------
All hires and rehires use this process and the HR analysts will not be able to see the name of the hire/rehired employee until they open the Name for editing which is NOT a required step.

Cause

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