E-PUM : PUM 16 - NATIVE OS-Microsoft Windows X64 - DPK Installation Error "Connect failed because target host or object does not exist"

(Doc ID 2111386.1)

Last updated on AUGUST 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.
***Currency checked August 2017***


On : 8.55 version, Install and Packaging

When attempting to perform DPK installation for PeopleSoft HCM Update Image 9.2.016 through Native OS option, While performing fulltier installation (default mode) using DPK boot strap utility, installation stopped midway with Oracle TNS listener error.
Installation is performed on Windows Server 2012 R2 (virtual server) with a remote desktop connection.
the following error occurs.

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Starting tnslsnr: please wait...

TNSLSNR for 64-bit Windows: Version - Production
System parameter file is C:\HR92855\db\oracle-server\\network\admin\listener.ora
Log messages written to C:\HR92855\db\oracle-server\diag\tnslsnr\WIN-V7MLVADMIGB\listener\alert\log.xml
Error listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=WIN-V7MLVADMIGB.presenceofit.com.au)(PORT=1522)))
TNS-12545: Connect failed because target host or object does not exist
 TNS-12560: TNS:protocol adapter error
  TNS-00515: Connect failed because target host or object does not exist
  64-bit Windows Error: 1001: Unknown error


Details from Install log for Oracle Database (oraInstall2016-02-01_09-26-50PM.out)

ERROR: Cannot add user to application access ACL.
No mapping between account names and security IDs was done.

The issue can be reproduced at will with the following steps:
1. Extracted the first zip file (Filename.1ofn.zip) in the same directory,
 2. Extract the resulting bootstrap zip file again in the same directory.
The second extraction creates the DPK_INSTALL/setup folder and other files.
3. Open a Windows PowerShell window; for example:
 a. Select Start, and navigate to Windows PowerShell.
 b. Right-click and select Run as Administrator.
4. Run the script DPK_INSTALL/setup/psft-dpk-setup.ps1.
 ./psft-dpk-setup.ps1 env_type fulltier


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