E-CA: Cannot Upload Target Database Information to Image "Fail to test User ID/Password. The database version is incompatible with the PeopleTools version." (Doc ID 2112227.1)

Last updated on AUGUST 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : Change Assistant,

When attempting to upload Target database information to image,
the following error occurs.

ERROR
-----------------------
Fail to test User ID/Password. The database version is incompatible with the PeopleTools version.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to upload Target


Cause

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