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Integration Integrity Utility Process SCC_DISCREP3 Resolve Discrepancies Marks Discrepancy As Stale For Record U_IT_HCI_LOCTVW (Doc ID 2121871.1)

Last updated on MAY 12, 2023

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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When running the Resolve Discrepancies process, the process generates the following error:

ERROR
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Marked discrepancy as stale for record U_IT_HCI_LOCTVW row 1

STEPS
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The issue can be reproduced at will with the following steps:

1. In HCM, navigate to Set Up HCM, Foundation Tables, Organization, Location.
1.1 Open an existing location.
1.2 Add a new effective dated row of current date.
1.3 Set the status to Inactive and Save.

2. In CS, navigate to Set Up SACR, System Administration, Utilities, HCM Integration, Run Discrepancy Comparison.
2.1 Run Integration Utility Compare process for custom view.

3. In CS, navigate to Set Up SACR, System Administration, Utilities, HCM Integration, Integration Discrepancies.
3.1 Verify the discrepancy is found for the location that failed to go across on step 1.

4. In CS, navigate to Set Up SACR, System Administration, Utilities, HCM Integration, Resolve Discrepancies (SCC_DISCREP3).
4.1 Set HCM as winner (rule ID: SCCFRGNWINSALL) and try to resolve using Resolution Method SCCSYNCMSG1.

Cause

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In this Document
Symptoms
Cause
Solution
References


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