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E-NV: nVision Error on Linux (Cross Platform) With "UseExcelAutomation=2" and Error "exception_sigaction.cpp:520: RecoverableSignalHandler" (Doc ID 2123455.1)

Last updated on JULY 17, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

On : 8.54 version, nVision

When attempting to run a specific nVision process including Drilldowns the following error occurs intermittently.

ERROR
-----------------------
12044: 1455629385: PSPAL::Abort: Unexpected signal received
12044: 1455629385: PSPAL::Abort: Location: /vob/peopletools/src/pspal/exception_sigaction.cpp:520: RecoverableSignalHandler
12044: 1455629385: PSPAL::Abort: Generating process state report to /opt/psoft/psconfig/appserv/prcs/fprod/LOGS/psnvsx.12044/process_state.txt
12044: 1455629385: PSPAL::Abort: Terminating process now.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Reporting Tools > PS/nVision > Define Report Request.
2. Search and submit the report
3. Observe the error.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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