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Student With Deposit Due Does Not Show Amount Due On Student Center (Doc ID 2126382.1)

Last updated on FEBRUARY 03, 2020

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

This issue is reported on  Campus solutions 9.2
 
When student logs into self service they cannot see their unpaid admission deposit.   Consequently,  Deposits go unpaid and students are not matriculated into the program.

 
Unpaid deposits should be viewable in Self service so the student knows to pay the deposit

 
The issue can be reproduced at will with the following steps:
1. Log into self service and navigate to student center.

2. View the campus finance tile for amounts due.

 

Cause

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In this Document
Symptoms
Cause
Solution


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