eBen Life Event Page Is Not Rendering Html Text
(Doc ID 2127652.1)
Last updated on NOVEMBER 25, 2022
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When starting a Life Event, the welcome message is showing html.
<SPAN CLASS='PSTEXT' >There are some events that involve you as the Employee or your family members. <br><br> Review the choices and select the appropriate Event. Then enter the date of your event.</SPAN>
No html should be visible
STEPS
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1. Upgrade to PT 8.55.04 in PUM Image 16
2. Log into eBenefits Self-Service in the Fluid version
3. Navigate to Life Events
4. Select Marriage Event
5. When the page loads, the html is visible in the text ID Select_Event
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |