Submitted Smart HR Template Rehire On Inactive 2nd Employee Record Causes Action To Switch from REH TO HIR (Doc ID 2132820.1)

Last updated on FEBRUARY 02, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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Submitted Smart HR template rehire on inactive 2nd Employee Record causes action to switch

A current active employee has 2 employee records. 1 is active and 1 is inactive org instance. Upon submitting a Smart HR template for this employee where the action/action reason is REH/REH, in Manage Hires, the system switches the action from REH to HIR. The target is the Rehire the person on the inactive employee record.

EXPECTED BEHAVIOR
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In Manage Hires, the system should not switch the action from REH to HIR.


The issue can be reproduced at will with the following steps:
1. Create a Smart HR template where action/action reason defaults to REH/REH. Turn off automatic database update. Select an Existing Employment instance as a Rehire is checked. Search/match is YES.
2. Use EMPLID = KULE01 (Jack Phillips) who has 1 active and 1 inactive employee record.
3. Enter Jack Phillips info in the template and submit.
4. When search/match finds Jack Phillips, select him.
5. View Jack Phillips in Manage Hires. Action gets switched to HIR.


Cause

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