E-PORTAL: "This page can't be added as a favorite, because it is not registered in this portal." error when trying to Add to Favorites.
(Doc ID 2133509.1)
Last updated on APRIL 26, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
Unable to add favorites, error received: This page can't be added as a favorite, because it is not registered in this portal. (95,5500). Contact your portal administrator.
Also notice that, after clicking Add To Favorites, a new page is displayed, with a blank description for the favorite. In a normal scenario, a pop-up window should appear.
The issue can be reproduced with the following steps:
1) Go to any component (not in IH) via menu structure. For instance "Peopletools > Portal > Structure and Content"
2) Click on favorites menu, and select "Add to Favorites"
3) (Notice description is NOT populated.) Add a description and hit "OK" button
4) Receive message box that says:
This page can't be added as a favorite, because it is not registered in this portal. (95,5500)
Contact your portal administrator.
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