EPY: Zero Net Checks do not Appear in Employee Self Service.
(Doc ID 2140353.1)
Last updated on APRIL 15, 2024
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
Goal
Checks are run using BI Publisher.
1 -Zero net checks do not appear as a pdf in Employee Self Service.
If a check nets to zero, in ePay the pdf is not generated. There is not a check box selected that indicates zero net pay and manual checks should be visible.
The check is a refund of an ER deduction and no check number was generated. Is that why the pdf check is not generated?
2 - When am employee`s most recent paycheck has zero net pay with no paycheck number assigned, the employee can no longer view existing paychecks and receives the message " There are no paychecks available for reviews".
Solution
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In this Document
| Goal |
| Solution |
| References |