Attempt to Clone Life Event Template When 10 Templates Already Exist for a Life Event Type Fails with Error: Activity Guide Template already exists. (Doc ID 2142206.1)

Last updated on MARCH 02, 2017

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to add an 11th template for a single Event Type, the action fails with the following error:

ERROR
-----------------------
Activity Guide Template already exists. Please provide a different ID.

STEPS
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1. Attempt to clone an additional template for an Event Type for which 10 already exists (Navigation: Set Up HCM > Product Related > eBenefits > Life Events > Benefit Clone Utility).
  


Cause

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