E-COB: Child Program .../PSRUNRMT <COBOL_PROG_NAME> did not complete in allowed time period (290 seconds). Killing process. (2,-1) (Doc ID 2147422.1)

Last updated on JUNE 07, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.

Symptoms

Applies to :  Any OS platform and any Tools version

Sample Environment:
-----------------
Peopletools 8.55.05
CS 9 Upgraded production
 
Issue:
----------

In a recently upgraded environment, the site is getting timeout errors for remote called Cobol processes.

Sample Error:
------
Child program /psoft/ptools/prod/cs91/bin/PSRUNRMT SRPCAARC REMOTEAN/ORACLE/HPRODID/john123/////0/people/%PSWD%/96bad346-2839-11e6-8e2d-83bda148647a (8470) did not complete in allowed time period (290 seconds). Killing process. (2,-1)...... Statement:70

Impact:
--------
The remote called cobol processes are being affected with the above timeout messages and the CS application functionality/processing is being affected.

Cause

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