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EAR9.2: Cannot Create Any Zero Dollar Payments. (Doc ID 2156286.1)

Last updated on SEPTEMBER 25, 2023

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Payment Processing

ACTUAL BEHAVIOR
---------------
Users can no longer create zero amount deposits after applying patch for Bug 20702976 - ZERO PAYMENT AMOUNT PREVENTS DEPOSIT FROM BEING POSTED.

EXPECTED BEHAVIOR
-----------------------
Users should be able to create zero amount deposits.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a zero dollar payment and save the page.
  2. Following error is triggered and users cannot continue: Payment with zero amount exists in this deposit


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot clear their AR items.

Cause

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In this Document
Symptoms
Cause
Solution
References


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