E-UPG Campus Solution 9.2 Upgrade: “Running The UPGCUST Compare" step not found in the Upgrade Template (Doc ID 2160559.1)

Last updated on JULY 21, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Campus Solution 9.2 upgrade

ACTUAL BEHAVIOR
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When running the Change Assistant job created by the Change Assistant upgrade template, the "Running the UPGCUST Compare" step is not found.


EXPECTED BEHAVIOR
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Should be able to find and right click on "Running the UPGCUST Compare" step and modify options as documentation on "Task 1-2-6" from the "PeopleSoft Campus Solutions 9.0 to 9.2 Upgrade" guide.

STEPS
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The issue can be reproduced at will with the following steps:
1. Generate the the upgrade template out of the most current update image for CS 9.2
2. Run the CA job
3. Find and right click on "Running the UPGCUST Compare" step and modify options as documentation on "Task 1-2-6" from the "PeopleSoft Campus Solutions 9.0 to 9.2 Upgrade" guide.
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BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users is unable to right click on "Running the UPGCUST Compare" step and modify options as documentation on "Task 1-2-6" from the "PeopleSoft Campus Solutions 9.0 to 9.2 Upgrade" guide.

Cause

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