E-CLOUD: Error: Your URL must contain domain ".compute.oraclecloud.com" when accessing an appliance on Oracle Cloud

(Doc ID 2162867.1)

Last updated on MARCH 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


A delivered CS 9.2 application from the Oracle Marketplace has been deployed on Oracle Cloud. However, when access to it is tried, the following error comes up:

Your URL must contain domain ".compute.oraclecloud.com"
Click Sign in to PeopleSoft to try again.

When the link or the domain is changed in the URL, a different error occurs:

This site can’t be reached. 12x.1xx.2x.1xx.compute.oraclecloud.com’s server DNS address could not be found.

What is the correct naming convention for the URL to access the application on cloud?


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