Fluid HomePage For Manager Self-Service Doesn't Show Up in the Drop-Down When Manager Logs-In (Doc ID 2163742.1)

Last updated on OCTOBER 17, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

What is not working:

The Fluid Homepage for Manager Self Service isn't showing up when a Manger logs in

What is working:

Employee Self Service shows up.

Significance of loss:

The implementation of Fluid Mode is prevented from going live as long as the Fluid Manager Self Service page is not invoked when it should.

Replication Steps:

1. Login to the environment as a Manager.
2. Observe in the Homepage drop-down in the top-center of the page that Manager Self Service is not available.

Environment/users:

HCM9.2 PUM09+ PT8.55.x

Error Message:

No error message is reported.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms