E-AWE: No Notifications Are Sent To *Admin Role With Invalid emcGUID In Email Approval Responses When EOAWEMC Runs. (Doc ID 2173835.1)

Last updated on JANUARY 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : PS 9.1 & 9.2 Approval Framework (AWE)  Email Approvals.


Email Approvals are configured for multiple transactions, such as Purchasing and Voucher Approvals in FSCM. When an Approver, takes action and generates the Email Response, if the emcGUID string is changed, the EOAWEMC Applicatoin Engine process ignores the Response Email and there is no notification mentioning there was an issue with the Approval Response

Expectation is that Notifications should be sent out for invalid Email Approval responses


The issue can be reproduced at will with the following steps:
1. Configure Email Collaboration.
2. Submit transaction.
3. Approver changes GUID on Response Email.
4. Run EOAWEMC.
5. Observe no reaction to change of GUID



Cause

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