E-AWE: No Notifications Are Sent To *Admin Role With Invalid emcGUID In Email Approval Responses When EOAWEMC Runs.
(Doc ID 2173835.1)
Last updated on FEBRUARY 15, 2022
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterPeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.
Symptoms
On : PS 9.1 & 9.2 Approval Framework (AWE) Email Approvals.
Email Approvals are configured for multiple transactions, such as Purchasing and Voucher Approvals in FSCM. When an Approver, takes action and generates the Email Response, if the emcGUID string is changed, the EOAWEMC Application Engine process ignores the Response Email and there is no notification mentioning there was an issue with the Approval Response
Expectation is that Notifications should be sent out for invalid Email Approval responses
The issue can be reproduced at will with the following steps:
1. Configure Email Collaboration.
2. Submit transaction.
3. Approver changes GUID on Response Email.
4. Run EOAWEMC.
5. Observe no reaction to change of GUID
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |