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eBenefits: When Employee Adding Dependent National Id Primary Nid Flag Not Being Checked (Doc ID 2174048.1)

Last updated on AUGUST 29, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.1 to 9.2 [Release 9.0 to 9]
Information in this document applies to any platform.

Symptoms

When employee adding dependent national id primary nid flag not being checked for the dependents that didn't have an NID until the moment.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Have an employee with a dependent (Newborn Child most common) that has no NID inserted in the Application
2. Navigate to Self Service > Benefits > Dependent/Beneficiary Info and edit the dependent adding them an NID
3. Note that the Primary flag is not defaulted to Y though it should have been considering that this is the only NID added in the application

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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