No Matching Buffer Error In ESettlement Supplier Change Request (Doc ID 2181242.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

ISSUE:
Error received through the Initiate Supplier Change page, in the SUPPLIER Portal, when a Supplier Contact is saved without a Name

ERROR:
No matching buffer for level (15,26)

STEPS:
1. Open an existing Supplier
2. Go to the Supplier Contacts tab
3. Add Supplier Contact information
4. For the same Supplier, add second Contact but this time leave the Name field blank
5. The Supplier is saved successfully
6. Now go into the Supplier Portal
7. Supplier Change Request > Initiate Supplier Change > select the Supplier
8. Click Create New Request and the following message is received:
9. No matching buffer for level (15,26)

Cause

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