Benefits Administration Error: Elig-rules-id Not Found, Application Program Failed In Pgm Section : SET-INDEXES

(Doc ID 2184785.1)

Last updated on DECEMBER 13, 2017

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


After upgrading to Peopletools 8.55, when we run Benefits Administration, we are getting the following error:

Event Maintenance Scheduling Started at 14:13:45.39.
Elig-rules-id Not Found: XXX .

Application Program Failed
In Pgm Section : SET-INDEXES

The issue can be reproduced at will with the following steps:
1. Run Benefits Administration process. Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms