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FAPSAR00 or INAS fails with Error Referencing 'INASXXYY' and Code 173, 'Called program file not found in drive/directory" (Doc ID 2191453.1)

Last updated on JUNE 16, 2022

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to invoke INAS from any on-line page containing the INAS button, the following error is displayed on the page. Please note the details, and especially the numbers at the end, may vary depending on which component the process is being invoked from, and other factors.

Note that the 'XXYY' will vary depending on the year, and will reference the aid year being run. So for example: for Aid Year 2021-2022, the message will show '2122'. 

The same error will be returned if INAS Batch Calc (FAPINCLC) is run or when INAS is invoked as part of running another program such as ISIR Load (FAPSAR00) if 'Call INAS' has been selected on the ISIR Data Load Parameters, or Verification.

The issue can be reproduced with the following steps:

For Batch processes:

  1. Navigate to Financial Aid > File Management > INAS Batch Calculation > Batch INAS Calculation or Financial Aid > File Management > ISIR Import > Process ISIRs > ISIR File Load
  2. Enter parameters.
  3. Run the process. 
  4. After the process completes, go to Process Monitor. 
  5. Click View/Log Trace link in the lower right. (Don't click the link for 'Message Log'.) 
  6. Review the log file in the file list. 

For the on-line process:

  1. Navigate to Financial Aid > Federal Application Data > Correct 20nn-20nn ISIR records > Student Information for the appropriate aid year and any student. 
  2. Click 'INAS' button and note error displayed on screen, with an .out file (if produced) showing the more detailed error message. 

Changes

The error is usually/typically seen after applying a new patch that delivered updates to the INAS programs, requiring INAS to be re-compiled for the latest aid year(s). 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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