Emergency Contact Phone "save As Mine" Does Not Work When Employee Changes His Phone Types
(Doc ID 2213201.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When user selects a phone number for emergency contact as “same as mine” and select the phone type, ie business if that phone number goes away from the employee contact details, the following issue is triggered:
The issue can be reproduced at will with the following steps:
1. Go to Emergency contact and select "Same Phone as Employee" and save.
2. Go to Biographical>Modify a Person> Delete preferred phone type from employee and save.
3. Go back to Personal information>Relationships>Emergency contact and check
4. Phone type field shows "Invalid column order number"
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |