EAR 9.2: Overdue Charges Are Not Getting Calculated When Document Total Amount Option Under The Overdue Charging Configuration Is Checked (Doc ID 2219640.1)

Last updated on JANUARY 03, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.


On : 9.2 image 11 version, Overdue Charges

No overdue charges are getting calculated.

If setup has been done for overdue charges it should calculate.

The issue can be reproduced at will with the following steps:
1. Goto setup financials - product related - receivables - credit/collection - overdue charges. Setup exclude item < amount as 5 USD. Setup document total < amount as 25 USD.

2. Create pending item for a customer with amount $4, 18, 55 and post the items. 

3. Goto Receivables - customer interaction - overdue charges - process overdue charges and run the process for the customer. Observe that overdue charges are not calculated for the items you created.

The issue has the following business impact:
Overdue charges are not getting calculated.


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