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EAR9.2: AR_PREDICT2 ABENDED at Step AR_PREDICT2.DTLRBODY.DTL_CALO (Doc ID 2230446.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The PeopleSoft Enterprise FSCM 9.2 Accounts Receivable Payment Predictor Application Engine Program (AR_PREDICT) is abending with an Error Message of a Division by Zero at Step AR_PREDICT2.DTLRBODY.DTL_CALO, which is used, among other codeline, to handle the Write-Off tolerances defined in the system.

REPLICATION STEPS:

  - Define a Payment Predictor Method to be used, and configure it at the Business Unit level;
  - Create new Items in the system;
  - Run AR Update to post those new Items to the Customer Balances;
  - Create new Deposit Groups, with Payment transactions referring to the Items just previously created;
  - Launch AR Payment Predictor, to automatically match Items against Payments, within tolerances, and create the necessary worksheets;
  - The AR Payment Predictor AE Program abends with an Error Message.

 

Also, the Division by Zero Error Message was detected, and replicated in 3 different Steps:

     - Application Engine Program, Section, and Step: AR_PREDICT2.DTLRBODY.DTL_CALO
     - Application Engine Program, Section, and Step: AR_PREDICT2.DTLRBODY.GENITMOE
     - Application Engine Program, Section, and Step: AR_PREDICT2.DTLRBODY.GENITMOI

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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