EAR9.2: AR_PREDICT2 ABENDED at Step AR_PREDICT2.DTLRBODY.DTL_CALO (Doc ID 2230446.1)

Last updated on FEBRUARY 04, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The PeopleSoft Enterprise FSCM 9.2 Accounts Receivable Payment Predictor Application Engine Program (AR_PREDICT) is abending with an Error Message of a Division by Zero at Step AR_PREDICT2.DTLRBODY.GENITMOE, which is used, among other codeline, to handle the Write-Off tolerances defined in the system.

REPLICATION STEPS:

  - Define a Payment Predictor Method to be used, and configure it at the Business Unit level
  - Create new Items in the system
  - Run AR Update to post those new Items to the Customer Balances
  - Create new Deposit Groups, with Payment transactions referring to the Items just previously created
  - Launch AR Payment Predictor, to automatically match Items against Payments, within tolerances, and create the necessary worksheets
  - The AR Payment Predictor AE Program abends with an Error Message


Cause

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