My Oracle Support Banner

EBI9.2: BIXPSA02 Fails, Shows Status Of 'INITIATED' Or 'PROCESSING' But No Longer Running (Doc ID 2232031.1)

Last updated on AUGUST 08, 2023

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
---------------
BIXPSA02 goes to no success , shows following message.
 
ERROR
---------------
"Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running"

WHAT IS WORKING
---------------
Other BI Publisher processes are running without issue.
 
 
STEPS
---------------
The issue can be reproduced with the following steps:
1. Create bill with invoice form as XP_PS/PSA2, make sure the bill lines are more than 1000.
2. Finalize and print the bill.
 
IMPACT
---------------
Cannot generate XML report for bill print.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.