EBI9.2: BIXPSA02 Fails, Shows Status Of 'INITIATED' Or 'PROCESSING' But No Longer Running (Doc ID 2232031.1)

Last updated on MARCH 13, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT
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BIXPSA02 goes to no success , shows following message.
 
ERROR
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"Process Request shows status of 'INITIATED' or 'PROCESSING' but no longer running"

WHAT IS WORKING
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Other BI Publisher processes are running without issue.
 
 
STEPS
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The issue can be reproduced with the following steps:
1. Create bill with invoice form as XP_PS/PSA2, make sure the bill lines are more than 1000.
2. Finalize and print the bill.
 
IMPACT
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Cannot generate XML report for bill print.

Cause

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