ETL 9.2: Bug 25661803 - ECD RESETS TO THE DATE OF THE OLDEST UNRESOLVED HIGH SEVERITY EXCEPTION (Doc ID 2241403.1)

Last updated on APRIL 18, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
The ECD is getting reset to the date of the oldest high severity exception and therefore the 'Apply Rule' button disappears from the timesheet since the exception date is far in the past.

EXPECTED BEHAVIOR
-----------------------
The ECD date should not reset due to the presence of high severity exceptions.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1-Choose an employee with unresolved high severity exceptions previously
created by Time admin.
2-Make sure ECD is set to a recent date no longer than 5 months from current
date.
3-Enable the 'Real-time rules' in the Tl_installation table and choose 'Run
from Apply Rules'
4-Navigate to the timesheet of the employee through MSS and report time,
submit and run the rules from the 'Apply rule button'.
5- the ECD will get reset to a prior date to a date for the oldest unresolved
high severity exception


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run the apply rule button and the ECD resets to the date of the oldest high severity exception created by Time Admin during the previous runs.

Cause

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