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Unable To Launch AICC Course (Doc ID 2243381.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

AICC content is not launching. Error being generated is: Launch terminated : ERROR: Course launch was canceled because the HACP getParam failed to find the user information

All content was working prior to applying PUM 15, and now no content will launch.


Cause

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In this Document
Symptoms
Cause
Solution
References


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