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My Team Photo Cards Triggers A Full Table Scan (Doc ID 2247671.1)

Last updated on JUNE 22, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The initial Call to the My Team Manager Self Service Page takes more that 2 Minutes in Production, caused by full table scan on the table PS_USER_PH_CARD_FL triggered by the Tuxedo Service "GetAppImages" call.


The issue can be reproduced at will with the following steps:
1.Navigate to My Team-> Manager Self Service 
2. Click on Tile "My Team"


Cause

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In this Document
Symptoms
Cause
Solution
References


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