Mass Packaging or Batch Repackaging Processes End in Error Status With '153 Subscript out of Range in FAPPKENG' Message in FAPPKBKG Cobol Log File (Doc ID 2255900.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

When attempting to run mass packaging or mass repackaging, the following error occurs (referenced line number of FAPPKENG.cbl may vary):

However, if the on-line log files - .out and .err files - are generated for the process as it fails, the .err file will display the same message seen in the batch log file.

The batch program may successfully process other students before running into the specific data condition causing the error. The error may begin "out of the blue" after the process has been running successfully for some time previously.

The issue can be reproduced with the following steps:

1. Navigate to Financial Aid > Awards > Mass Packaging > Process Mass Packaging > Mass Packaging Process or Financial Aid > Awards > Repackaging > Process Batch Repackaging > Repackage Students in Batch and run the process (for students processed in the previous two steps, select and assign plans).
2. Click link to Process Monitor and note when the process ends in Error status.
3. Click into the 'Details' link then the link that says 'View Log/Trace', then the link to the FAPPKBKG.log file in the file list and note the error at the end of the log.

Cause

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