Guided SS My Team Transactions Are Caching Incorrect Employee And Transaction Details
Last updated on MAY 21, 2017
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.
GSS Activity Guide Transaction Pages are not getting refreshed after changing transaction.
When a different transaction is selected the activity guide page shows the one for previous transaction.
The issue can be reproduced at will with the following steps:
Log in as PS
My Team>Cynthia Adams >select green arrow > Compensation> Request Adhoc salary change
Details display correctly for employee
Click Exit and select Diane Palmer > Compensation>Adhoc Salary change
My Team>select green arrow beside Franca Rizzo >Job/Personal Info> Terminate Employee
Enter date 3/22/17 and reason Personal Reasons and Submit
Exit and pull up Jill Chancelor >Job/Personal Info>Request Location Change
The termination date and reason for previous employee is showing
Current Information shows employee details for previous employee (Franca Rizzo)
Clicked Exit and Home button (DID NOT DELETE CACHE)>Returned to MSS>My Team>Jill Chancelor>Job info>Request Location Change
The correct page now displays with correct transaction fields
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