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Base Benefits Error: A SQL error occurred. Please consult you system log for details (Doc ID 2266692.1)

Last updated on APRIL 30, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After upgrading to PeopleTools 8.55.14, when inserting a new row on the Benefit Enrollment pages, the following error occurs when trying to Save the changes.


STEPS TO REPLICATE
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The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Benefits > Enroll in Benefits > Spending Accounts
2. Insert a new row for Plan 60
3. Enter Coverage Begin and Coverage End Dates
4. Save

ERROR
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Message: A SQL error occurred. Please consult you system log for details

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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