ETL 9.1:Not Able To Open Dynamic Group Page For Dynamic Groups With Large Number Of Employees Attached. (Doc ID 2274119.1)

Last updated on JUNE 06, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, TL Installation and Setup

When attempting to access Dynamic group page for Dynamic groups with large number of employees,
the following error occurs.

ERROR
-----------------------
System keeps spinning & times out after predefined time out setting.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Set Up HRMS > Security > Time and Labor Security > Dynamic Group
2. Enter the group name on the Time Reporter Group field
3. Click on the Search button
4. System keeps spinning & times out after predefined time out setting

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access Dynamic group page .

Cause

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