E-CA: Cannot Apply PeopleTools Patch, Change Assistant Cannot see the PTP Patch in the Download Directory (Doc ID 2274607.1)

Last updated on NOVEMBER 20, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

When trying to apply a PeopleTools Patch, Change Assistant is unable to see the package for updating PeopleTools.

The issue can be reproduced by following these steps:

1.) In Change Assistant, select Tools, Change Actions.

2.) Select Update Manager and click Next.

3.) Select Apply a Patch to your Current PeopleTools Release and click Finish.

4.) Review the Change Package Settings page. Notice that the PTP package is not available for selection.

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In this Document

Symptoms

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