E-CA: Cannot Apply PeopleTools Patch, Change Assistant Cannot see the PTP Patch in the Download Directory
(Doc ID 2274607.1)
Last updated on OCTOBER 23, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and laterInformation in this document applies to any platform.
Symptoms
Change Assistant
In CA the Target database defined and the current PS_HOME/PS_APP_HOME/PS_CFG_HOME set to 8.55.08 environment and the PS_HOME/PS_APP_HOME/PS_CFG_HOME for the New Homes set to the 8.55.16 client install folders.
On the Update Manger Options page, the PS Home set to the 8.55.16 client folder, the staging, output and download directories are set up and accessible.
From the 8.55.16 client folder the patch contents were copied to the CA download directory. There are all 16 updPTP855##.zip files in that folder. Apply PeopleTools Patch from the CA Tools menu is selected, only a "Move to Production" Apply Type.
next is clicked and the database options are grayed out but are configured for the 8.55.08 database.
When next is clicked, the PeopleTools Patch Location is set to the 8.55.08 PTP folder instead of to the 8.55.16 CA download folder as expected.
This results in the only package that can be select is 8.55.08 when the one expect to be 8.55.16
The package expected is the 8.55.16 not the PT8.55.08
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |