My Oracle Support Banner

ETL9.2:Can't X Out Of Dialog Boxes After Upgrading To Tools 8.55.15 (Doc ID 2276364.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Other

ACTUAL BEHAVIOR
---------------
Can't X out of Dialog Boxes after upgrading to Tools 8.55

After upgrading to 8.55 Tools, Dialog Boxes, Search Results can't be x'd out. Only by pressing 'Cancel' button can the Search Results be closed. This issue occurs in both Internet Explorer 11 and Chrome 49.

EXPECTED BEHAVIOR
-----------------------
User should be able to 'X' out of dialog boxes
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. User navigates to Workforce Administration> Job Information >Job Data
2. Click on position number dialog box
3. Click on x on top right and it does not work

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use x button to get out of dialog box

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.