Elasticsearch "Failed To Build Document Filter" Exception (Doc ID 2279918.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Elastic Search

Elasticsearch "Failed to build document filter" exception

We are setting up elasticsearch. After completing the setup it looks like everything is indexed, but when we try to perform searches we get the following response :

{
  "error" : {
  "root_cause" : [ {
  "type" : "exception",
  "reason" : "Failed to build document filter"
  } ],
  "type" : "exception",
  "reason" : "Failed to build document filter"
  },
  "status" : 500
}

ERROR
-----------------------
500 Failed to build document filter




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. Search for a keyword in global search bar


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot  do search from global search bar.

Cause

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