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Approval Monitor Error: ErrorReturn-> 273 Class Record method GetField field PLAN_TYPE is invalid. (2,273) EOAW_APPROVAL_MONITOR.searchPageLvl1Display.OnExecute Name:formatBase PCPC:4267 Statement:49 (Doc ID 2281094.1)

Last updated on AUGUST 29, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

While accessing the approval monitor page from Enterprise components, the following error is displayed:

ERROR
-----------------------
ErrorReturn-> 273 - Class Record method GetField field PLAN_TYPE is invalid. (2,273) EOAW_APPROVAL_MONITOR.searchPageLvl1Display.OnExecute Name:formatBase PCPC:4267 Statement:49


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create 'adoption' life event
2. Attach a document and SAVE the page.
3. Navigate: WorkForce Admin --> Self Service Transactions --> Approvals --> Monitor Approvals --> eBenefitsDocFiling --> pending transactions --> Search.
4. Error message related to plan_type is displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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